 |
|
|
|
|
|
| Return & Exchance |
|
| HappyBearDisplays strive to meet the needs of
our customers in a timely manner. Please review our returns and exchange
policies. |
| |
| Damaged or Defective Products |
If your product arrives damaged due to
manufacturing defects we will fix or replace your product at no cost to
you. If your product is damaged or defective, please cpmtact within 5
business days of receiving the product to request a return authorization
number. Packages returned to our CA warehouses without an authorization
number will be refused upon delivery.
If your product arrives damaged due to a shipping company's mishandling,
your shipment is insured by that carrier and we will do our best to
expedite the claim and rectify the situation. While we will strive to
help our clients in any way possible, we do not necessarily accept any
expedited shipping charges incurred in shipping out replacement products
or repairs. |
| |
| Warranty Information |
| Many of our products carry lifetime
warranties against manufacturing defects and almost all carry at least a
limited one year warranty. Please check the product description of the
specific product for more detailed information about the returns policy
and/or warranty information for that product. |
| |
| Other Returns and Exchanges |
There is a 30% restocking fee for
returned items that are not damaged. Customer is responsible for all
shipping costs and the restocking fee unless the product is damaged or
defective. Please contact us within 7 days if you intend to return any
item to our store. Many of our items are not eligible for this returns
policy, such as custom-printed graphics or made-to-order exhibits. Items
returned to us after 7 days will not be accepted.
Our goal is to have satisfied customers who receive products that exceed
their expectations. So if you have any questions or concerns, please
feel free to contact us. Also, we understand the fast pace,
deadline-driven nature of this industry and will strive to move the
process of replacements or exchanges in a timely manner, keeping in mind
your show dates. |
| |
| |
| |
|
|
|
