Happybearonline specialize trade show supply (banner system, Portable Displays,Banner Stands,Pop-Up Exhibits..)
 
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Returns and Exchanges

Damaged or Defective Products


If your product arrives damaged due to manufacturing defects we will fix or replace your product at no cost to you. If your product is damaged or defective, please contact us within 3 business days of receiving the product. Packages should be returned to our location or our supplier's warehouses.

If your product arrives damaged due to a shipping company's mishandling, your shipment is insured by that carrier and we will do our best to expedite the claim and rectify the situation. While we will strive to help our clients in any way possible, we do not necessarily accept any expedited shipping charges incurred in shipping out replacement products or repairs.

 

Warranty Information



Many of our products carry lifetime warranties against manufacturing defects and almost all carry at least a limited one year warranty. Please check the product description of the specific product for more detailed information about the returns policy and/or warranty information for that product.

 

Other Returns and Exchanges



There is a 15% restocking fee for returned items that are not damaged. Customer is responsible for all shipping costs and the restocking fee unless the product is damaged or defective. Please contact us within 7 days if you intend to return any item to our store. Many of our items are not eligible for this returns policy, such as custom-printed graphics or made-to-order exhibits. Items returned to us after 7 days will not be accepted.

 

 

   
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Wednesday 23 August, 2017

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Fremont CA United State of America
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